Telemarketing Training:

We provide In house training for staff and supervisory personnel.

Once We bring your staff to the performance level that you seek, we will be available for support and follow-up training in order to assure you of a consistent performance from your telemarketing efforts. We can even offer to supplement your staff in case of emergencies or vacations.

Her are our 4 ways of working with you.
One:  We'll develop a script, databases, and a list of how to overcome objections for you. We accomplish this by either a site visit or by talking to you over the phone.
Two:  We will review your current marketing materials and make adjustments to them while talking with you on the phone.
Three:  We can benchmark your scripts by having our team calling at our location.
Four:  We are able to train your staff at our location or at your site anywhere in the US and Canada.

CONSIDER OUR INTRODUCTORY OFFER:
LET US SHOW YOU-- "HOW GOOD YOU CAN BE!!"

Our Training Includes:

MOTIVATIONAL SKILLS
LISTENING SKILLS (Asking questions-Limiting talking)
COMMUNICATION SKILLS (Pitch, Tone, Inflection)
UNDERSTANDING RESPONSES
OBJECTIVES AND RESULTS
CREATIVE TELEPHONE SKILLS
RESPONDING TO OBJECTIONS
CALL FOLLOW-UP

The core of an effective approach to telemarketing is Knowledge and Experience. We have a proven track record of guiding companies through the following tasks,

A.) Launch and Re-Designing projects
B.) Determining Strategies
C.) CSR training
D.) Manager Training
E.) Hiring Guidelines
F.) Compensation Guidelines
G.) Trainer and Supervisor Mentoring
H.) Periodic reviews and "Tune Ups"
I.)  Reduction of Staff overturn

Telephone
1-800-446-APPT
1-508-378-7775
Fax
              1-508-378-8385
Postal address
516 North Bedford Street
East Bridgewater, Ma 02333
Electronic mail
General Information: info@telemarketingcoach.com
Webmaster: webmaster@telemarketingcoach.com
Copyright © 2000 CPU Guys, Inc.
Last modified: July 2, 2003