Sample Client Summary Report
Monthly Program
	Date Range
			100	Hours Calling
			1600	Dials
Completed Contacts				Incompleted Calls
Result	Amount	% of Contacts		Result	Amount
Appointments	30	11%		Not In / No Answer	1315
At Different Location	0	0%
Business Closing	7	2%
Call Back Scheduled	45	16%
Duplication	10	4%
Happy - No Compare	20	7%
Has Info On File	5	2%
E-Mail Info Call Back	10	4%
E-Mail Info Don't Call Back	4	1%
Mail Info Call Back	8	3%
Mail Info Don't Call Back	4	1%
Needs Attention	4	1%
No Outsourcing Needs	28	10%
Not Interested	90	32%
Parent Company	12	4%
Refused	0	0%
Will Contact Us	4	1%
Wrong Number	4	1%
Total Contacts	285			Total Incompleted	1315
	17.8%	of Dials			82%	of Dials